What will you do?

You are the point of contact and ambassador of Solora towards customers. You manage the O&M portfolio with a strong focus on performance, contract compliance and customer satisfaction. You monitor asset results, optimize where necessary and ensure accurate and timely reporting.

Contract compliance & reporting

• Responsible for compliance with SLAs, availability, PR and other KPIs within the O&M portfolio;
• Monthly customer reporting;
• Control and validation of performance figures and correct processing in the monitoring software;
• Monthly follow-up of corrective & preventive maintenance, cleaning, greenkeeping and CCTV;
• Verification of input values for new sites;
• Supporting monitoring and planning teams and assisting the COM during customer meetings.

Performance improvement & additional business

• Analysis of underperforming sites and development of concrete improvement plans;
• Follow-up of corrective actions and evaluation of impact;
• Preparing out-of-contract proposals (defects, serial issues) in collaboration with Build and O&M teams.

Operational support

• Planning and processing of preventive maintenance, cleaning and greenkeeping;
• Preparing proposals for services outside the contract scope;
• Managing CCTV follow-up;
• Identifying opportunities for preventive drone inspections.

What do you bring?

• At least 5 years of experience in account management and/or asset management, preferably in the energy or renewable sector;
• Strong communication skills, with a proven track record in customer management;
• Affinity with solar energy, battery systems and EV charging infrastructure is a strong plus;
• Languages: Fluent in Dutch and English; knowledge of French is an asset;
• Willingness to travel regularly within the Netherlands, Belgium and France;
• Ability to plan and organize independently;
• You are accurate, quality-driven and inspire trust.

What do we offer?

• A varied role with responsibility and autonomy in a dynamic and fast-evolving sector;
• An attractive and competitive salary package, including a company car;
• An enthusiastic and highly driven team;
• A challenging position with significant room for initiative and strategic growth.

How do you apply?

Applying is easy via the ‘Apply now’ button.
Send us your most recent CV and briefly explain your motivation. You can count on a smooth and confidential handling of your application.

Any questions?

Do you have any questions about the position or the application procedure?
Feel free to contact Debby, Recruiter, at +32 9 277 01 83 or via jobs@solora.be.